Job Description

Department: Store Operations

Job Title: Cashier

Reports to: Store Manager

Founded in 1960, Duane Reade is the largest drug store chain in the metropolitan New York City area, offering a variety of prescription and over-the-counter drugs, health and beauty care items, cosmetics, greeting cards, photo supplies, and photofinishing.

Position Summary:

A cashier is the last point of sale so the cashier should be able to leave a lasting impression on the customer to want to come back. A Cashier is responsible for maintaining outstanding customer service as per Company standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets.

Key Responsibilities:

• Greet customers entering Duane Reade location
• Process all sale transactions by receiving payment by cash, check, credit cards, vouchers, or automatic debits.
• Process merchandise returns and exchanges.
• Register customers for the Dollar Reward Savings Club card.
• Answer customers' questions, and provide information on procedures or policies.
• Compute and record totals of transactions.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Issue receipts, refunds, credits, or change due to customers.
• Issue trading stamps, and redeem food stamps and coupons (if applicable).
• Maintain clean and orderly checkout areas.
• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
• Resolve customer complaints.
• Compile and maintain non-monetary reports and records.
• Stock shelves, and mark prices on shelves and items.

Qualifications:

Ability to:

• Process all sales and return transactions in a professional and positive manner.
• Do repetitious work accurately.
• Deal tactfully and pleasantly with customers.
• Work varied hours/days, including nights, weekends, and holidays, as needed.